CYDEX Corporation strives to provide an unparalleled value in its rates and charges.

Our rates and charges are based upon industry recognized standards; and, reflect our philosophy of providing you with the best possible services at an unparalleled value.

All of our personnel are senior level professionals with significant academic and professional training, industry certifications, and several years of on-the-job experience in their areas of specialization and qualifications honed from diverse in-the-field assignments. Supporting technical staff work under the close supervision of our senior technical personnel — assuring you a coherent range of service delivery and performance at various rates.

Professional Services

As a convenience for you, we've published the hourly rates for the professional services that we offer; as well as a brief description of the nature of services provided within the scope of each service category.

• Senior System Architect
• Senior Software Engineer

A Senior Software Engineer handles technical tasks ranging from software development and application architecture to troubleshooting networks and enterprise applications. Additionally, system and database administration functions may be escalated to a Senior Software Engineer as necessary. Senior Software Engineers generally work on contracted projects or under a specific Work Order where a particular engineer’s skill set is appropriate for the technical services to be rendered.    See the Rate Schedule

• Senior Database Administrator
• Senior Network Engineer
• Senior Technical Support Specialist
• Senior Electronics Engineer
• Senior Webpage Designer
• Other personnel

Pre-paid Services Agreement

Our Pre-paid Services Agreement allows you to pay for a specific number of service hours in advance — just like a retainer — for which you’ll receive a substantial discount on the cost of those service hours. Your prepayment amount will correspond to a definitive rate for a specific category of services and an explicit number of service hours. Pre-paid service hours are typically purchased in forty (40) hour increments.

See the Pre-paid Services Agreement

Administrative Charges

Various administrative charges may be assessed for costs incurred in support of your account.

• Late Payment Charge
• Returned Check Charge
• Document Retrieval Charge

See a summary of these charges

Special Service Rates

Rates for professional services may be surcharged when services are provided under special circumstances.

• Nighttime and Weekends
• Holidays
• Emergencies
• Prioritized Service

See a summary of these charges